Shipping policy
Shipping Policy
Thank you for shopping with Mareas.
We currently ship within Europe only.
Processing Times
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
During high-volume periods, processing times may be slightly extended.
Shipping Rates
We offer the following shipping rates within Europe and UK:
- Standard Shipping:
EUROPE €7 - UK £12.9 - Heavy Orders & Bundles:
EUROPE €10 - UK £15 - Free Shipping on orders over
EUROPE €75 - UK £100
Shipping costs are automatically calculated at checkout based on the weight and size of your order.
Estimated Delivery Times
Estimated delivery times may vary depending on destination:
-Portugal: 2–5 business days
- Spain: 4–8 business days
- Europe & UK: 5–10 business days
Please note that these delivery times are estimates and may be affected by carrier delays, customs processing, weather conditions, or other circumstances outside our control.
Tracking Information
Tracking availability may vary depending on the shipping method and destination selected.
Once your order has been shipped, you may receive tracking information by email when available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at checkout.
Mareas is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
Mareas is not responsible for delays caused by shipping carriers, customs, weather conditions, or other external factors once the package has been dispatched.
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Customs & Duties
Orders shipped outside the European Union may be subject to customs duties, taxes, or import fees imposed by the destination country.
Please note that shipments to islands, remote territories, and countries outside the European Union, including the United Kingdom, may be subject to customs duties, import taxes, handling fees, or additional charges imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
These charges are the responsibility of the customer.
Contact
For any shipping-related questions, please contact us at:
hello@mareas.shop